The enterprise operating platform that delivers innovative merchandising solutions for airlines, hotels and resorts, destinations, theme parks and other travel merchants.
Synapse enables travel sellers to synchronize omni-channel
distribution, supplier connectivity, customer service and back-office functions on one secure and seamless platform.
Synapse modules include:
- Advanced travel merchandising rules engine
- Travel agent booking platform
- Consumer direct and affiliate booking engine
- Exclusive call center portal
- Robust distribution API
- GDS and custom airline direct connects
- Hotel switches and chain direct connects
- Car rental and activity direct connects
- Comprehensive CRM integration
- State-of-the-art group management platform
- Efficient supplier accounting
- Credit card merchant processing
- Advanced business analytics
Empowering travel agents through game-changing travel technology.
VAX VacationAccess is the award-winning leisure travel marketplace that brings together 70,000 travel agents with 50+ leisure-focused
travel suppliers. Over $1 billion in bookings are made annually on VAX, making it the premier platform for leisure travel agents to
expertly research, market and sell vacations to their clients.
Xcelerator is the new revolutionary agency management platform. Key features include:
- Discover - a cognitive search feature powered by WayBlazer, an IBM Watson Ecosystem partner focused on travel solutions
- Customer profile and CRM
- Agent and agency group analytics
- Itineraries with multiple reservations
- Payment summary and commission tracking