 Trisept Solutions and Agents Reap Benefits.
MILWAUKEE, WI - November 7, 2005 - Trisept Solutions, creator of VAX VacationAccess®, has good reason to celebrate this year: The leisure-travel technology company's popular vacation portal's fifth anniversary was marked by record-breaking production milestones and a renewed commitment to the travel agency community.
In 2005, VAX VacationAccess officially evolved from "A Better Way to Book" to "The Travel Pro's Best Friend." What started out as primarily a booking engine and reservation management website, VAX VacationAccess has evolved into a comprehensive sales, marketing and educational platform.
Growth
Trisept Solutions reports that more agents are embracing the dynamic difference by booking on the New Dynamic Booking Engine. The number of agents booking dynamically has increased by 25% from 2nd to 3rd quarter in 2005, with dynamic bookings making up 20% of all transactions.
Stats also show that the home-based agent segment has increased by 27% in the last two years. Trisept attributes this growth to VAX VacationAccess' ease of use, breadth of product and free access to the platform.
Early on, Trisept celebrated the 2 millionth passenger booked on the VAX VacationAccess platform, celebrating with a booking contest in which the agent that made the milestone booking winning a laptop computer. Trisept projects that nearly 1 million more passengers will be booked on the platform by yearend.
Enhancements
In 2005, agents were treated to a bevy of enhancements designed to help agents become better salespeople and vacation marketers.
VAX VacationAccess' Vendor Center debuted in early '05, compiling a wide variety of marketing resources, including online brochures, hot deals and agency incentives and important product updates for over twenty vacation vendors into one, compact, easily accessed location.
The Vendor Center offers benefits for travel agents and vacation vendors alike. Thanks to its intuitive layout, agents can find detailed information within a few clicks. Vendors can load important information in the Vendor Center, avoiding the need to build and maintain a separate travel agency resource website.
Trisept added even more educational resources to VAX VacationAccess VirtualU, educational resources on the website. Agents can click on Look, listen, learn tiles to watch brief video clips featuring new enhancements and timesaving tips. VirtualU resources make it easy for agents to learn all of VAX VacationAccess' tips and tricks.
Trisept Solutions also made it easier for agents to sell charter vacations this year.
The Charter Destination Search tool allows agents to easily view a vacation vendor's charter availability and see live inventory for all of a vendor's charter destinations. The charter search results are presented in a calendar format, making it easy to see charter patterns and vacation availability at a glance.
The tool was designed to save agents time and extra steps when planning their client's charter vacation getaway. Agents can use the tool to offer customers more choices for destinations, travel dates and vacation length. Additional benefits for travel agents for using the Charter Destination Search include the ability to:
- View all of a vendor's charter destinations simultaneously
- Easily identify patterns and live availability with the easy-to-use calendar
format
- Access charter availability from the calendar with one click
- Easily select alternate origins and departure months
- Use the search tool to better customize a charter vacation to meet your
customers' needs
- Easily find alternate destinations and dates, and up-sell length of stay
Trisept Solutions has plans to end the year with a bang: A new, dynamic cruise booking engine is slated to debut in early December, offering ten major cruise lines and the ability to book cruise vacations in five easy steps.
With VAX VacationAccess cruise, agents will enjoy real-time access to Carnival Cruise Lines, Celebrity Cruises, Costa, Cunard, Holland America, Princess, Norwegian, Royal Caribbean, the Yachts of Seabourn and Windstar Cruises.
Commitment to travel professionals
This year, Trisept Solutions invited travel professionals to visit its Milwaukee campus to help test new VAX VacationAccess functionality. Agents tested out new features in Trisept's state-of-the-art usability lab, giving suggestions on how to make the tools easier to understand and use.
"Usability testing is critical to deliver superior technology products," said Wanzo. "VAX VacationAccess is a Web site exclusively for travel professionals. Their feedback is an absolutely critical element for our development process."
Looking ahead
Trisept Solutions projects that VAX VacationAccess will continue to grow in popularity and use. Agent reaction to the platform continues to be positive. Trisept's 2006 planning calendar is full of exciting new enhancements, tradeshows and more agent usability sessions.
"We're optimistic that the success of VAX VacationAccess will continue to grow," said Wanzo. "At Trisept Solutions, we're working closely with the agency community to make VAX VacationAccess the standard in agencies everywhere."
To learn more about VAX VacationAccess, or to register for the free vacation portal, visit www.vaxvacationaccess.com. For more information about Trisept Solutions, the leading provider of Web-based leisure travel technology, visit www.triseptsolutions.com.
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Trisept Solutions provides leading-edge leisure travel industry technology services featuring inventory management, a full spectrum of electronic distribution products, and other IT solutions. Trisept Solutions processes more than 300 million e-commerce transactions annually and facilitates the sale of more than three million vacation package reservations for its clients. Its team is comprised of more than 200 innovative professionals at its Milwaukee headquarters. For more information about Trisept Solutions, visit www.triseptsolutions.com.
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